Reviews

I can’t say enough good things about this business. Right after DOMA’s repeal, my partner and I put it into high gear to put together a wedding. We did not have a lot of money to spend on rings and were worried we would not find anything. We even considered just going to a stand in the mall (shudder) Enter Leslie. We sheepishly walked in, and she made us feel so comfortable and she was so warm. We looked at a wide range of rings in our price range, and after much flutter, ended up picking the same design. They were custom made and could not be more beautiful. Never once did we feel pressured to spend beyond our range. Leslie, you made this potentially anxiety provoking situation something exciting, fun and sacred. This is what good business is.

I recently moved to Santa Rosa and needed to find a good jeweler as I wanted to have my bands soldered together with my engagement ring because they kept moving. I called a few places then decided on ER after chatting with Casey. She was very friendly and easy to work with and the best part is they turned the project around in only 4 days. Most places were over a week. My ring was returned perfectly and so much more sparkly than it was.

Nate was the man! I was looking for the perfect ring for my fiance and he listened to me and my wants and found me just what I wanted and more importantly my now wife loves the ring. I recommend everybody go to E.R. Sawyer if you want a great experience with amazing jewelry.

The fiance and I decided to check this place out based on a recommendation by some close friends who had just bought the guy’s wedding band here. since we were up that way we wanted to see what they’re talking about since at some point we need to get His band walked in one Saturday afternoon and they looked busy, good sign. the place looked nice and inviting, not too many sales people, phew. with lots of good lighting. we were greeted instantly by Judy who inquired about our visit and took us to the guys wedding band section… she was very helpful and listened to everything we had to say to help us figure out what we did/didn’t like. never at any point did we feel pressured to buy; i’m sure it helped we mentioned we hadn’t looked at wedding bands yet at all, but still it was appreciated. we learned a wealth of knowledge during our visit about the different metals, finishes, widths, etc. to wedding bands. Judy was so helpful and informative, we spent damn near an hour in there looking at bands…naturally i was curious about a band for me! so i tried some on too his/her rings were a bit more expensive then what i expected (this coming from the girl who’d only looked at Costco and ShaneCo, lol) …also HIS exact ring isn’t available to try, we have to order it so it’s a gamble to order. overall a great experience, no wonder my friends got the guys ring here!!

Went in for some earrings for the lady for her birthday. Staff was first class, made some very helpful suggestions and gave me a huge range of options. Got a great diamond set of earrings at a good price. Very good at what they do.

I dropped off my girlfriends diamond ring to have it resized and to get an appraisal for insurance purposes. The ring and appraisal were ready by the due date. The work is excellent and the appraisal of the diamond ring’s value exceeded what I paid for it. The staff also verified the inscription on the girdle matched my GIA cert. for no charge. Will definitely return.

Went in hoping to find out a little more about a pocket watch that we inherited. The gentlemen was very kind to actually open it up and see if the inside of the back had any markings to tell what type of metal it was and what to properly clean it with. He was impressed the inside was impeccably clean. It had been in a display case but worked beautifully. Found out it was no metal of significant value and even gave me a polishing cloth to clean it with. Although we didn’t purchase anything their customer service was on point as if we were making a large purchase. Will consider them in the future of our jewelry needs.

If I could give ER Sawyer 6 stars I would!! Leslie Griswold is wonderful!! I don’t know full details of the engagement ring process, but Leslie and my fiance (now husband) went above and beyond choosing the perfect diamond and custom setting to surprise me with on our engagement. Leslie makes us feel like her only customers! We chose our wedding bands with her as well. She even text me a couple weeks before our wedding day (yes, she remembered our wedding day!) as a reminder to bring the bands in for cleaning and inspection prior to our destination wedding. WHAT??? Is she my maid of honor?? She’s amazing. I also text her back asking for a surprise engraving 10 days before our wedding and she got it done right away. Shop local, its SO worth it. Thank you Leslie and ER Sawyer, you are our jeweler for life and we have been recommending you to everyone!

I recently got married and I had my wedding band custom made here. Morgan helped me through every step of the way. Very easy and quick process. Morgan is Professional and very quick at answering my questions. Very pleased with the way my wedding band came out. The diamonds are so sparkly. I would definitely recommend ER Sawyers for any jewelry needs.

They tell you what they will do with your jewelry repairs and then they just do it. this is a rarity in the jewelry biz as i’ve been burned before.  not these guys.  they can be trusted.