Reviews

We worked with Leslie at ER Sawyer for our engagement/wedding rings. Leslie helped my husband design the most beautiful custom engagement ring, better than anything I could have imagined. And then for his gold wedding band she showed me different options and helped work with my budget. We are both so happy with our experience at ER Sawyer and highly recommend working with Leslie!

I recently moved to Santa Rosa and needed to find a good jeweler as I wanted to have my bands soldered together with my engagement ring because they kept moving. I called a few places then decided on ER after chatting with Casey. She was very friendly and easy to work with and the best part is they turned the project around in only 4 days. Most places were over a week. My ring was returned perfectly and so much more sparkly than it was.

Love them!! Selection is great. Personnel is helpful courteous and kind, repairs are quick and easy. I wouldn’t go anywhere else for jewelry.

My husband bought me the most beautiful vintage ring I have ever seen for Christmas this year. My son also bought his girlfriend a gorgeous promise ring at the same time. 2 lucky girls :). My husband was very impressed with service, selection and loved shopping here. We love our rings and they have made a customer for life.

Fantastic service and knowledgeable team! I had to get my ring sized down (2 whole sizes wowza) and i needed it the SAME day! They came through, and provided great service along the way! I highly recommend this team and store!

great assistance from Alexis…really took alot of time with us and she was generous with her vast, knowledge and best of all, fun to work with. everyone in the shop was helpful and easy to work with. high quality jeweler. i will return., it’s here for sure (which I did already know because I do love the people ;)) Nate, Doug and Ame: THANK YOU so much, you made our day! It truly was magnificent and everything you did, made it!

I LOVE THIS PLACE!!! I just got engaged on xmas and came in to have my ring changed a bit and sized,I have no idea about what size,what look etc and leslie the lady who helped me made me feel SO comfortable and at ease I wont go anywhere else now,THANK!!!

I can’t say enough good things about this business. Right after DOMA’s repeal, my partner and I put it into high gear to put together a wedding. We did not have a lot of money to spend on rings and were worried we would not find anything. We even considered just going to a stand in the mall (shudder) Enter Leslie. We sheepishly walked in, and she made us feel so comfortable and she was so warm. We looked at a wide range of rings in our price range, and after much flutter, ended up picking the same design. They were custom made and could not be more beautiful. Never once did we feel pressured to spend beyond our range. Leslie, you made this potentially anxiety provoking situation something exciting, fun and sacred. This is what good business is.

Doug and his team are TOP NOTCH Jewelry professionals. I was looking for the best for my future Fiance and discovered just that, Hearts on Fire and ER Sawyer Jewelers. Hearts on Fire states that is the worlds most perfectly cut diamond. You would expect the Jeweler who carries such a high end diamond to be equally matched….And I am happy to say that, Wow! What a team of professionals. Every person on staff greets you with a smile and great customer service. Thanks ER Sawyer Jewelers, you made me look like a Rock Star to my Fiance. (Get it, Rock star!)

Leslie and the team at ER Sawyer go above and beyond in all aspects of customer service and experience. My husband selected a family heirloom ring to propose, but it needed a new diamond and some serious cleaning/restoring. He took it to ER Sawyer and they made it look like a brand new ring – the before and after photos they have on file are jaw dropping (I love that they could show me a before pic, once I had it on my finger). Unfortunately, my ring size wasn’t known and it was made a few sizes too big, so I went in a few times to get it sized back down. Since the filigree on my ring is so small and detailed, Leslie took the time to show me under the microscope all of it’s beauty and rarity. Being a platinum antique ring, they ensured me that their goldsmith would use advanced laser technology and explained the techniques, so I wouldn’t worry so much about damaging the ring. Both Leslie and Morgan were very helpful during this process. When it came time to pick out a wedding band for my husband and myself, Leslie spent time with each of us to find out what we wanted, show us examples to try on and answered all of our questions. We never felt rushed. Leslie also made herself available via email for me to schedule drop-in times and order details. Payments were super easy and accommodating and included cleanings for my ring have always been quick and wonderful. My husband loves wearing his new wedding band and I love my combo of my engagement ring with the new custom made wedding band. We are so grateful and pleased with our experiences here at ER Sawyer!