Reviews

Customer Testimonials

I saw that they could do engravings so I was interested. After some debate on what i wanted to do, i decided to take a watch. It was done within a week before i turned it over and the engraving was perfect! Plus Starla was very helpful and ensured me that the watch would be taken care of. No doubt when i finally picked up the watch it was perfect. It was so perfect i wish i had bought it for me instead. Haha. THANK YOU ER SAWYER JEWELERS & STAFF
Janine C. Napa, CA June 20, 2014
The fiance and I decided to check this place out based on a recommendation by some close friends who had just bought the guy’s wedding band here. since we were up that way we wanted to see what they’re talking about since at some point we need to get His band walked in one Saturday afternoon and they looked busy, good sign. the place looked nice and inviting, not too many sales people, phew. with lots of good lighting. we were greeted instantly by Judy who inquired about our visit and took us to the guys wedding band section… she was very helpful and listened to everything we had to say to help us figure out what we did/didn’t like. never at any point did we feel pressured to buy; i’m sure it helped we mentioned we hadn’t looked at wedding bands yet at all, but still it was appreciated. we learned a wealth of knowledge during our visit about the different metals, finishes, widths, etc. to wedding bands. Judy was so helpful and informative, we spent damn near an hour in there looking at bands…naturally i was curious about a band for me! so i tried some on too his/her rings were a bit more expensive then what i expected (this coming from the girl who’d only looked at Costco and ShaneCo, lol) …also HIS exact ring isn’t available to try, we have to order it so it’s a gamble to order. overall a great experience, no wonder my friends got the guys ring here!!
Sara W. Livermore, CA September 27, 2012
I've been enjoying ER Sawyer many years for new purchases, redesigning, resizing, new designs for family heirlooms, appraisals, fixes& cleaning. Their service has always been excellent. They are very helpful and knowledgeable.
J. Kelley January 21, 2026
My fiance had my engagement ring set here and they did an amazing job! I have gone in a few times since to have my ring sized and to look at wedding bands. Both times Leslie has been incredibly nice and helpful. I can often be indecisive and she was patient and happy to help me make a decision. When I took my ring in to have it sized, I dropped it off at 11 and they called at 2 to tell me it was done. I was impressed with the speed and quality of work they did. It was spectacular. They have a new client for life.
Jen F. Santa Rosa, CA July 9, 2013
I LOVE THIS PLACE!!! I just got engaged on xmas and came in to have my ring changed a bit and sized, I had no idea about what size or what look but Leslie the lady who helped me made me feel SO comfortable and at ease I wont go anywhere else now. THANKS!
Christine S. January 21, 2026
If I could give E.R. Sawyer infinite stars, I would! My fiance and I came here to pick out my engagement ring a while back and we could not be happier with the ring. I am a picky girl and the owners were so patient with me. When it came time to pick out the diamonds, I left the store. But they worked with my fiance to pick out the right diamonds and I could not be happier with my ring. The added bonus is that they carry Hearts on Fire diamonds and they are absolutely worth it. I can go for weeks without cleaning my ring and my Hearts on Fire diamonds still give a lot of sparkle. I will always go to E.R Sawyer for all of my jewelry needs!
Jane Quynh H. Burlingame, CA October 20, 2011
great assistance from Alexis…really took alot of time with us and she was generous with her vast, knowledge and best of all, fun to work with. everyone in the shop was helpful and easy to work with. high quality jeweler. i will return., it’s here for sure (which I did already know because I do love the people ;)) Nate, Doug and Ame: THANK YOU so much, you made our day! It truly was magnificent and everything you did, made it!
Arlen K. Healdsburg, CA August 21, 2015
I had a watch restored for my husband for our 10 year anniversary, and the folks at E.R. Sawyer were great! They made sure I had the watch back in time for the big day, and that it was cleaned, working perfectly and beautifully engraved. I also had a ring sized there recently, and they did a great job.
Tina C. Petaluma, CA October 25, 2011
Such a nice, tidy store tucked away in 4th Street–a pleasant surprise. I recently visited this shop to have a gold signet ring engraved–or should I say re-engraved. I was assisted by Morgan, a quite knowledgeable young lady who helped me with font selection and gave me valuable advice about what I could expect re machine engraving vs. hand-engraving. She and Leslie did an excellent job for me and were communicative, cheerful and enthusiastic. These are the kinds of things that will keep me coming back in the future.
Larry Gilbert P. Petaluma, CA December 18, 2015
Thank you for everything Leslie!!! You took great care of my fiance (at the time) and I when we were looking for the perfect ring. This was a very nerve-racking endeavor at first and I appreciate how you made us comfortable and answered all of our questions.
Robert G. Santa Rosa, CA January 1, 2014

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For over 140 years, the Van Dyke Family has served the jewelry needs of Sonoma County. So when you need assistance selecting a one-of-a kind engagement ring, repairing a family heirloom, or choosing a new time piece, turn to the experienced E.R. Sawyer Jewelers team for help.

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