Reviews

Customer Testimonials

My fiance had my engagement ring set here and they did an amazing job! I have gone in a few times since to have my ring sized and to look at wedding bands. Both times Leslie has been incredibly nice and helpful. I can often be indecisive and she was patient and happy to help me make a decision. When I took my ring in to have it sized, I dropped it off at 11 and they called at 2 to tell me it was done. I was impressed with the speed and quality of work they did. It was spectacular. They have a new client for life.
Jen F. Santa Rosa, CA July 9, 2013
I saw that they could do engravings so I was interested. After some debate on what i wanted to do, i decided to take a watch. It was done within a week before i turned it over and the engraving was perfect! Plus Starla was very helpful and ensured me that the watch would be taken care of. No doubt when i finally picked up the watch it was perfect. It was so perfect i wish i had bought it for me instead. Haha. THANK YOU ER SAWYER JEWELERS & STAFF
Janine C. Napa, CA June 20, 2014
I've been enjoying ER Sawyer many years for new purchases, redesigning, resizing, new designs for family heirlooms, appraisals, fixes& cleaning. Their service has always been excellent. They are very helpful and knowledgeable.
J. Kelley June 5, 2026
I needed to get my great grandmother’s engagement ring sized to fit me. I should preface this by saying that I was incredibly nervous for anyone to mess with this ring because of how old it is and how important it is to me. I saw glowing reviews for ER Sawyer so called and the woman on the phone said they could have it back to me before Christmas (a three day turnaround) and that depending on the ring, it would cost $60-80. I showed up on Wednesday morning and Richie helped me- he was so nice and helpful- quoted me within the cost I was told over the phone and he also showed me my ring up close and talked about its qualities. They said my ring would be ready by 12pm on Christmas Eve and the call came a day early! I went by and the ring was still a little big (thanks, mom, for the honey fingers) and the owner came over and looked at it with us. He said they would have it ready by that night or the next day which was fine since I wasn’t expecting it till then anyway. My ring was ready the next morning. Merry Christmas to me because not only did it fit perfect but they “shanked” it for me because it had been wearing down under the finger. They had mentioned I may want to do that but it would be a little pricey. They just did it because I had to come back and they wanted the job done perfectly. This shop went above and beyond my expectations for sure and they were all incredibly kind. My fiancé will need his sized too and we are definitely going back.
Caitlin H. Oakland, CA December 25, 2016
My mother gave me a pair of earrings worn by her when she came from Greece to the United States in 1949 to marry my father. I don’t know how long she wore the earrings before that but I am guessing a long time. I have had them for over 50 years myself but they were broken and worn. They have tremendous sentimental value to me. I brought them to Leslie at E.R. Sawyer Jewelers. She immediately understood how important the earrings are to me especially because I want to pass them down to my granddaughter someday. Leslie did a fantastic job on the earrings. They turned out perfect and I am so thankful to her. She is so personable and caring. I highly recommend E.R. Sawyer Jewelers!
Kristina M. June 5, 2026
I’ve been searching for 20 years to turn my parents wedding rings into one ring for me...Leslie worked with me to pinpoint my vision for the final product and it turned out perfect!
K. Glover June 5, 2026
If you want quality, service and an amazing experience when shopping for Jewerly, this is the place to go. The staff is amazing, and can work with just about any budget. They are creative, and really listen to the needs of the customer, and aren’t just there to sell you a piece of metal. I have bought many pieces from there, as well as used them for service and have never had a bad experience. I will treasure every piece of jewerly I own from them for a life time.
Samanta V. Petaluma, CA June 28, 2008
Went in for some earrings for the lady for her birthday. Staff was first class, made some very helpful suggestions and gave me a huge range of options. Got a great diamond set of earrings at a good price. Very good at what they do.
Don B. Petaluma, CA April 29, 2017
E.R. Sawyers is the BEST!!! My love and I had our rings done for our wedding (and my engagement ring) there. Doing and Ame are fantastic! Nate, he is a real gem Our special day was a Christmas dinner surprise and the team did everything in their power to help us keep the secret! The expedited our rings, spent countless hours on prep AND Ame even dressed me up in beautiful earrings, a bracket and a right hand ring to wear for the big day! Talk about feeling like a superstar. When we went in today to thank them for ALL of their hard work and letting us barrow the jewels (and trusting us with them!! There’s not many places that would do that, ever. That’s family owned!) they were just as happy for us as we were to be married! If I needed any swaying at all for a place I’d buy my Jewelry
Jess P. Healdsburg, CA December 26, 2012
This place lives up to the reviews, I was very impressed. Because of my work schedule I didn’t have much time to shop for my wife’s birthday, and I wanted to get her a locket engraved with a B and a picture of our son inside. I fully expected not to get it in time for her birthday, due to my lack of planning. I believe I worked with Alfredo, although I am terrible with names, and they where able to get a locket, engrave it, put the pictures in for me, help me pick out a chain, and wrap it up within one day! And it came in well under my projected budget. I was very happy with ER Sawyer, and will definitely return.
Seth B. Santa Rosa, CA July 14, 2015

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For over 145 years, the Van Dyke Family has served the jewelry needs of Sonoma County. So when you need assistance selecting a one-of-a kind engagement ring, repairing a family heirloom, or choosing a new time piece, turn to the experienced E.R. Sawyer Jewelers team for help.
 

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