Reviews

E.R. Sawyers is the BEST!!! My love and I had our rings done for our wedding (and my engagement ring) there. Doing and Ame are fantastic! Nate, he is a real gem Our special day was a Christmas dinner surprise and the team did everything in their power to help us keep the secret! The expedited our rings, spent countless hours on prep AND Ame even dressed me up in beautiful earrings, a bracket and a right hand ring to wear for the big day! Talk about feeling like a superstar. When we went in today to thank them for ALL of their hard work and letting us barrow the jewels (and trusting us with them!! There’s not many places that would do that, ever. That’s family owned!) they were just as happy for us as we were to be married! If I needed any swaying at all for a place I’d buy my Jewelry

I had a watch restored for my husband for our 10 year anniversary, and the folks at E.R. Sawyer were great! They made sure I had the watch back in time for the big day, and that it was cleaned, working perfectly and beautifully engraved. I also had a ring sized there recently, and they did a great job.

I had a jeweler that designed both my engagement ring and my wedding ring. My husband reached out to him to get great quality diamonds. For this I appreciate him however for maintenance, repair and service that is not exactly the type of person that is easily attainable. Today I noticed a very big problem with my wedding ring as the prong on my diamond was completely pulled back. I had 3 loose stones of my 18 stones. I looked on Yelp to find a great jeweler and found ER Sawyer with all 5 star reviews. I have been referred to another one but not only were they opened later but they did not have as many reviews as ER Sawyer. When I called it was 30 minutes before they open and I called anyways, someone picked up the phone and spoke with me about what was going on with my ring. Not only was she polite but she told me to come on in before they even opened. I came in and was impressed at the service before I even got there. Hey took my ring and put it under a magnifying glass with a large digital screen so I could see what it was that they were talking about. I didn’t have to wonder or think that they were pulling my leg on anything because I could see it. She showed me what was wrong and what they were going to do to fix it and how I can better take care of it. Since I was there and I wear all my jewelry all the time I had some loose clasps on my other jewelry. I went ahead and dropped them off as well because they have three jewelers on site they are able to get everything done for my ring and other stuff today. That’s great so I will have all my jewelry back for my 3 day weekend with my husband. I give them 5 stars and would refer them to anyone.

great assistance from Alexis…really took alot of time with us and she was generous with her vast, knowledge and best of all, fun to work with. everyone in the shop was helpful and easy to work with. high quality jeweler. i will return., it’s here for sure (which I did already know because I do love the people ;)) Nate, Doug and Ame: THANK YOU so much, you made our day! It truly was magnificent and everything you did, made it!

My fiance and I visited ER Sawyer to search for my engagement ring at my friend Lorelei’s recommendation. Judy worked with us to find exactly the ring styling and stone to meet our criteria – she listened to our wants and kept within our budget -my ring is beautiful and unique! We were so impressed with the professional and courteous service which Judy provided that we returned to Sawyer for both wedding bands – And again Judy assisted to find designs with which we are so pleased. When I had to get my engagement ring resized Judy assisted me to determine the correct sizing and even got the ring completed ahead of estimate. I returned to Judy for accessory pieces to complement my bridal dress. Judy introduced  me to the freshwater pearl designs from Honora. I selected a set of stack bracelets which looked beautiful with my dress! Have since purchased from Judy two Honora freshwater pearl necklaces – they pair with my stack bracelets and are a great look with any outfit. Sawyer’s is absolutely worth the drive from Castro Valley…we love the personal service which Judy provides and appreciate our time in wine country!

I saw that they could do engravings so I was interested. After some debate on what i wanted to do, i decided to take a watch. It was done within a week before i turned it over and the engraving was perfect! Plus Starla was very helpful and ensured me that the watch would be taken care of. No doubt when i finally picked up the watch it was perfect. It was so perfect i wish i had bought it for me instead. Haha. THANK YOU ER SAWYER JEWELERS & STAFF

I recently got married and I had my wedding band custom made here. Morgan helped me through every step of the way. Very easy and quick process. Morgan is Professional and very quick at answering my questions. Very pleased with the way my wedding band came out. The diamonds are so sparkly. I would definitely recommend ER Sawyers for any jewelry needs.

My wedding ring needed to be resized. I did some research and found ER Sawyer is the only jeweler in town that is part of the American Gem Society. My husband and I didn’t feel comfortable to leave it with just ANY jeweler (especially since my husband put in quite a bit of money for it). It gave me confidence that I was giving my ring to a jeweler that adheres to an ethical standard and that I know they will do the work right. Judy was very helpful. After she measured current ring size and put in the work order, she took the time to answer all my questions and show me some pieces they offer. It also gave me a chance to get to know and see for myself why the other yelpers gave this place positive reviews. I had a pleasant experience just to even browse around this store and not feel pushed to buy. I received the ring about a week and a half later. The ring fits beautifully and looks perfect! I’m happy I can start wearing it again. I would definitely come here again in the future. (Maybe I’ll convince my husband to get my engagement ring re-set here for our wedding anniversary… wink wink).

It’s great to see an old school business doing well. We wanted a mokume gane ring to match mine from many years ago. As it turned out, he is the only distributor in the area, after picking it up from where I got my ring. The work is beautiful, the owner is friendly and straightforward.

First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!