Reviews
Customer Testimonials
Love them!! Selection is great. Personnel is helpful courteous and kind, repairs are quick and easy. I wouldn’t go anywhere else for jewelry.
Lee B.
Santa Rosa, CA
November 29, 2016
I recently got married and I had my wedding band custom made here. Morgan helped me through every step of the way. Very easy and quick process. Morgan is Professional and very quick at answering my questions. Very pleased with the way my wedding band came out. The diamonds are so sparkly. I would definitely recommend ER Sawyers for any jewelry needs.
Rosa
May 5, 2026
I can’t say enough good things about this business. Right after DOMA’s repeal, my partner and I put it into high gear to put together a wedding. We did not have a lot of money to spend on rings and were worried we would not find anything. We even considered just going to a stand in the mall (shudder)
Enter Leslie. We sheepishly walked in, and she made us feel so comfortable and she was so warm. We looked at a wide range of rings in our price range, and after much flutter, ended up picking the same design. They were custom made and could not be more beautiful. Never once did we feel pressured to spend beyond our range.
Leslie, you made this potentially anxiety provoking situation something exciting, fun and sacred.
This is what good business is.
Matt C.
Rohnert Park, CA
September 21, 2013
I’ve been searching for 20 years to turn my parents wedding rings into one ring for me...Leslie worked with me to pinpoint my vision for the final product and it turned out perfect!
K. Glover
May 5, 2026
I came in at the last minute to see if I could get our wedding rings cleaned and polished before our ceremony (in 2 days!) and Leslie was so helpful and put a rush on our rings (no extra charge!) and when I saw them the day of the wedding, they were SO BEAUTIFUL. They all looked better than I remember when we first got them! Absolutely will come back here for any ring or jewelry services.
Thank you Leslie!
Rachelle P.
San Francisco, CA
July 27, 2017
Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.
Sheldon D.
Santa Rosa, CA
September 11, 2013
If I could give ER Sawyer 6 stars I would!! Leslie Griswold is wonderful!! I don’t know full details of the engagement ring process, but Leslie and my fiance (now husband) went above and beyond choosing the perfect diamond and custom setting to surprise me with on our engagement.
Leslie makes us feel like her only customers! We chose our wedding bands with her as well. She even text me a couple weeks before our wedding day (yes, she remembered our wedding day!) as a reminder to bring the bands in for cleaning and inspection prior to our destination wedding. WHAT??? Is she my maid of honor?? She’s amazing. I also text her back asking for a surprise engraving 10 days before our wedding and she got it done right away.
Shop local, its SO worth it. Thank you Leslie and ER Sawyer, you are our jeweler for life and we have been recommending you to everyone!
Breauna C.
Sebastopol, CA
February 5, 2016
I worked with Starla from beginning to end and was blown away by the stellar customer service. I didn’t really know what I was looking for and after chatting with her decided to go custom and make something totally my own! It was lovely looking at all of the beautiful shiny on display while we worked with ideas. My budget wasn’t huge at all but Starla was super helpful with suggestions and ways to make my ring everything I hoped. I will look forward to working with this jeweler again! Thank you so much.
Heather L.
Santa Rosa, CA
November 12, 2016
If you want quality, service and an amazing experience when shopping for Jewerly, this is the place to go.
The staff is amazing, and can work with just about any budget. They are creative, and really listen to the needs of the customer, and aren’t just there to sell you a piece of metal.
I have bought many pieces from there, as well as used them for service and have never had a bad experience. I will treasure every piece of jewerly I own from them for a life time.
Samanta V.
Petaluma, CA
June 28, 2008
Yay for ER Sawyer Jewelers! I’ve been trying to get my engagement ring appraised as it’s been passed down from my fiance’s great-aunt. I’ve had no luck finding a shop that would do an independent appraisal, until today! The other stores could do it if they were doing the sizing, but they couldn’t if they weren’t, as the stone is already mounted. ER Sawyer, however, *is* able to appraise it while it’s mounted, and all their people are GIA-certified.
And yay for Starla there! She assured me that they have the tools and expertise to do this. She was great, very friendly and professional. She wrote a receipt for me that included a description of my ring, including a rough pre-appraisal guess-timate of the ring’s value for insurance purposes in case anything happened to it before I could get it back. Additionally, she let me know that because my ring is older, its prongs had worn down a bit and were loose. They can touch up the tips of the prongs and make sure the center stone is secure.
They’re also giving my ring a complimentary polish. One more time- yay for ER Sawyer Jewelers for their great customer service and capability.
Ann M.
San Francisco, CA
March 16, 2010
Get in Touch
For over 145 years, the Van Dyke Family has served the jewelry needs of Sonoma County. So when you need assistance selecting a one-of-a kind engagement ring, repairing a family heirloom, or choosing a new time piece, turn to the experienced E.R. Sawyer Jewelers team for help.
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