Reviews

First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!

I walked in there thinking that the jewelry store might have been too fancy for me. It was quite fancy but their prices were fair and their service was excellent. I live in Sonoma but will drive all the way to Santa Rosa to keep getting a great experience.

They tell you what they will do with your jewelry repairs and then they just do it. this is a rarity in the jewelry biz as i’ve been burned before.  not these guys.  they can be trusted.

I LOVE THIS PLACE!!! I just got engaged on xmas and came in to have my ring changed a bit and sized,I have no idea about what size,what look etc and leslie the lady who helped me made me feel SO comfortable and at ease I wont go anywhere else now,THANK!!!

Leslie and the team at ER Sawyer go above and beyond in all aspects of customer service and experience. My husband selected a family heirloom ring to propose, but it needed a new diamond and some serious cleaning/restoring. He took it to ER Sawyer and they made it look like a brand new ring – the before and after photos they have on file are jaw dropping (I love that they could show me a before pic, once I had it on my finger). Unfortunately, my ring size wasn’t known and it was made a few sizes too big, so I went in a few times to get it sized back down. Since the filigree on my ring is so small and detailed, Leslie took the time to show me under the microscope all of it’s beauty and rarity. Being a platinum antique ring, they ensured me that their goldsmith would use advanced laser technology and explained the techniques, so I wouldn’t worry so much about damaging the ring. Both Leslie and Morgan were very helpful during this process. When it came time to pick out a wedding band for my husband and myself, Leslie spent time with each of us to find out what we wanted, show us examples to try on and answered all of our questions. We never felt rushed. Leslie also made herself available via email for me to schedule drop-in times and order details. Payments were super easy and accommodating and included cleanings for my ring have always been quick and wonderful. My husband loves wearing his new wedding band and I love my combo of my engagement ring with the new custom made wedding band. We are so grateful and pleased with our experiences here at ER Sawyer!

My wife and I had our wedding rings designed 14 years ago, and Doug and the team have provided us with great service from a graduation gift for my son to my Bulova watches. The team at ER Sawyer is always friendly and helpful and they have actual goldsmiths on site 6 days a week.   I am a customer for life!

Went in hoping to find out a little more about a pocket watch that we inherited. The gentlemen was very kind to actually open it up and see if the inside of the back had any markings to tell what type of metal it was and what to properly clean it with. He was impressed the inside was impeccably clean. It had been in a display case but worked beautifully. Found out it was no metal of significant value and even gave me a polishing cloth to clean it with. Although we didn’t purchase anything their customer service was on point as if we were making a large purchase. Will consider them in the future of our jewelry needs.

Sawyer’s is the best, with fabulous jewelry, a friendly staff, and great jewelry repair. In the midst of things few can afford is a smattering of affordable pieces that will make anyone smile. It’s a place to dream and a great store to buy something special for yourself or a loved one.

I was looking for a jeweler that would be able to size a family heirloom ring. We have been to a few places but were discouraged for one reason or another. We found ER Sawyer and received an immediate response, we brought the ring in, explained what we would like to have done and crossed our fingers. Not only were they absolutely amazing with the process but even cleaned my other engagement ring while we were waiting... just because!! The resizing was not only fast but the ring looks AMAZING! I cannot express enough my gratitude for the amazing job they did... but just the stellar customer service that is off the charts amazing! If you want EXCELLENT service and unbeatable craftsmanship... please call Leslie at ER Sawyer, she will make you feel like a celebrity!

Nate was the man! I was looking for the perfect ring for my fiance and he listened to me and my wants and found me just what I wanted and more importantly my now wife loves the ring. I recommend everybody go to E.R. Sawyer if you want a great experience with amazing jewelry.