Reviews

My wedding ring needed to be resized. I did some research and found ER Sawyer is the only jeweler in town that is part of the American Gem Society. My husband and I didn’t feel comfortable to leave it with just ANY jeweler (especially since my husband put in quite a bit of money for it). It gave me confidence that I was giving my ring to a jeweler that adheres to an ethical standard and that I know they will do the work right. Judy was very helpful. After she measured current ring size and put in the work order, she took the time to answer all my questions and show me some pieces they offer. It also gave me a chance to get to know and see for myself why the other yelpers gave this place positive reviews. I had a pleasant experience just to even browse around this store and not feel pushed to buy. I received the ring about a week and a half later. The ring fits beautifully and looks perfect! I’m happy I can start wearing it again. I would definitely come here again in the future. (Maybe I’ll convince my husband to get my engagement ring re-set here for our wedding anniversary… wink wink).

I had a watch restored for my husband for our 10 year anniversary, and the folks at E.R. Sawyer were great! They made sure I had the watch back in time for the big day, and that it was cleaned, working perfectly and beautifully engraved. I also had a ring sized there recently, and they did a great job.

great assistance from Alexis…really took alot of time with us and she was generous with her vast, knowledge and best of all, fun to work with. everyone in the shop was helpful and easy to work with. high quality jeweler. i will return., it’s here for sure (which I did already know because I do love the people ;)) Nate, Doug and Ame: THANK YOU so much, you made our day! It truly was magnificent and everything you did, made it!

This place lives up to the reviews, I was very impressed. Because of my work schedule I didn’t have much time to shop for my wife’s birthday, and I wanted to get her a locket engraved with a B and a picture of our son inside. I fully expected not to get it in time for her birthday, due to my lack of planning. I believe I worked with Alfredo, although I am terrible with names, and they where able to get a locket, engrave it, put the pictures in for me, help me pick out a chain, and wrap it up within one day! And it came in well under my projected budget. I was very happy with ER Sawyer, and will definitely return.

Love them!! Selection is great. Personnel is helpful courteous and kind, repairs are quick and easy. I wouldn’t go anywhere else for jewelry.

So happy with this place! One of my best friend’s mother, who’s lived here all her life – and she just turned 94, still sharp as a tack – recommended them to me. Morgan Griswold, with whom I worked with to evaluate whether certain items were worthy of repair, appraisals, whatever, is very savvy and cordial. Looks young, but is quite experienced in the business. I would imagine that in a rather small town, now much larger than when I went to high school here in the ’60’s, reputation is key – and that has allowed this place to survive and thrive.

Went in for some earrings for the lady for her birthday. Staff was first class, made some very helpful suggestions and gave me a huge range of options. Got a great diamond set of earrings at a good price. Very good at what they do.

Went in hoping to find out a little more about a pocket watch that we inherited. The gentlemen was very kind to actually open it up and see if the inside of the back had any markings to tell what type of metal it was and what to properly clean it with. He was impressed the inside was impeccably clean. It had been in a display case but worked beautifully. Found out it was no metal of significant value and even gave me a polishing cloth to clean it with. Although we didn’t purchase anything their customer service was on point as if we were making a large purchase. Will consider them in the future of our jewelry needs.

I LOVE THIS PLACE!!! I just got engaged on xmas and came in to have my ring changed a bit and sized, I had no idea about what size or what look but Leslie the lady who helped me made me feel SO comfortable and at ease I wont go anywhere else now. THANKS!

Almost went with an online company but, the customer service and overall experience here was amazing. Had a custom ring made for my girlfriend, now fiancée, and she loves it. Better than she was expecting me to do I think Would definitely recommend, ask for Morgan.