Reviews
Customer Testimonials
I LOVE THIS PLACE!!! I just got engaged on xmas and came in to have my ring changed a bit and sized,I have no idea about what size,what look etc and leslie the lady who helped me made me feel SO comfortable and at ease I wont go anywhere else now,THANK!!!
Christine C.
Santa Rosa, CA
January 12, 2014
If you want quality, service and an amazing experience when shopping for Jewerly, this is the place to go.
The staff is amazing, and can work with just about any budget. They are creative, and really listen to the needs of the customer, and aren’t just there to sell you a piece of metal.
I have bought many pieces from there, as well as used them for service and have never had a bad experience. I will treasure every piece of jewerly I own from them for a life time.
Samanta V.
Petaluma, CA
June 28, 2008
great assistance from Alexis…really took alot of time with us and she was generous with her vast, knowledge and best of all, fun to work with. everyone in the shop was helpful and easy to work with. high quality jeweler. i will return., it’s here for sure (which I did already know because I do love the people ;))
Nate, Doug and Ame: THANK YOU so much, you made our day! It truly was magnificent and everything you did, made it!
Arlen K.
Healdsburg, CA
August 21, 2015
I had a watch restored for my husband for our 10 year anniversary, and the folks at E.R. Sawyer were great! They made sure I had the watch back in time for the big day, and that it was cleaned, working perfectly and beautifully engraved.
I also had a ring sized there recently, and they did a great job.
Tina C.
Petaluma, CA
October 25, 2011
Nate was the man! I was looking for the perfect ring for my fiance and he listened to me and my wants and found me just what I wanted and more importantly my now wife loves the ring. I recommend everybody go to E.R. Sawyer if you want a great experience with amazing jewelry.
Ryan C.
Santa Rosa, CA
August 29, 2013
Sawyer’s is the best, with fabulous jewelry, a friendly staff, and great jewelry repair. In the midst of things few can afford is a smattering of affordable pieces that will make anyone smile. It’s a place to dream and a great store to buy something special for yourself or a loved one.
Diane M.
Santa Rosa, CA
August 6, 2013
The fiance and I decided to check this place out based on a recommendation by some close friends who had just bought the guy’s wedding band here. since we were up that way we wanted to see what they’re talking about since at some point we need to get His band
walked in one Saturday afternoon and they looked busy, good sign. the place looked nice and inviting, not too many sales people, phew. with lots of good lighting. we were greeted instantly by Judy who inquired about our visit and took us to the guys wedding band section… she was very helpful and listened to everything we had to say to help us figure out what we did/didn’t like.
never at any point did we feel pressured to buy; i’m sure it helped we mentioned we hadn’t looked at wedding bands yet at all, but still it was appreciated. we learned a wealth of knowledge during our visit about the different metals, finishes, widths, etc. to wedding bands. Judy was so helpful and informative, we spent damn near an hour in there looking at bands…naturally i was curious about a band for me! so i tried some on too
his/her rings were a bit more expensive then what i expected (this coming from the girl who’d only looked at Costco and ShaneCo, lol) …also HIS exact ring isn’t available to try, we have to order it so it’s a gamble to order. overall a great experience, no wonder my friends got the guys ring here!!
Sara W.
Livermore, CA
September 27, 2012
Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.
Sheldon D.
Santa Rosa, CA
September 11, 2013
I’ve been searching for 20 years to turn my parents wedding rings into one ring for me...Leslie worked with me to pinpoint my vision for the final product and it turned out perfect!
K. Glover
November 30, 2025
Leslie and the team at ER Sawyer go above and beyond in all aspects of customer service and experience. My husband selected a family heirloom ring to propose, but it needed a new diamond and some serious cleaning/restoring. He took it to ER Sawyer and they made it look like a brand new ring – the before and after photos they have on file are jaw dropping (I love that they could show me a before pic, once I had it on my finger).
Unfortunately, my ring size wasn’t known and it was made a few sizes too big, so I went in a few times to get it sized back down. Since the filigree on my ring is so small and detailed, Leslie took the time to show me under the microscope all of it’s beauty and rarity. Being a platinum antique ring, they ensured me that their goldsmith would use advanced laser technology and explained the techniques, so I wouldn’t worry so much about damaging the ring. Both Leslie and Morgan were very helpful during this process.
When it came time to pick out a wedding band for my husband and myself, Leslie spent time with each of us to find out what we wanted, show us examples to try on and answered all of our questions. We never felt rushed. Leslie also made herself available via email for me to schedule drop-in times and order details. Payments were super easy and accommodating and included cleanings for my ring have always been quick and wonderful.
My husband loves wearing his new wedding band and I love my combo of my engagement ring with the new custom made wedding band. We are so grateful and pleased with our experiences here at ER Sawyer!
Tiffany G.
Sonoma, CA
May 13, 2017
Get in Touch
For over 140 years, the Van Dyke Family has served the jewelry needs of Sonoma County. So when you need assistance selecting a one-of-a kind engagement ring, repairing a family heirloom, or choosing a new time piece, turn to the experienced E.R. Sawyer Jewelers team for help.
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