Reviews
Customer Testimonials
I came in at the last minute to see if I could get our wedding rings cleaned and polished before our ceremony (in 2 days!) and Leslie was so helpful and put a rush on our rings (no extra charge!) and when I saw them the day of the wedding, they were SO BEAUTIFUL. They all looked better than I remember when we first got them! Absolutely will come back here for any ring or jewelry services.
Thank you Leslie!
Rachelle P.
San Francisco, CA
July 27, 2017
E.R. Sawyers is the BEST!!! My love and I had our rings done for our wedding (and my engagement ring) there. Doing and Ame are fantastic! Nate, he is a real gem
Our special day was a Christmas dinner surprise and the team did everything in their power to help us keep the secret! The expedited our rings, spent countless hours on prep AND Ame even dressed me up in beautiful earrings, a bracket and a right hand ring to wear for the big day! Talk about feeling like a superstar.
When we went in today to thank them for ALL of their hard work and letting us barrow the jewels (and trusting us with them!! There’s not many places that would do that, ever. That’s family owned!) they were just as happy for us as we were to be married!
If I needed any swaying at all for a place I’d buy my Jewelry
Jess P.
Healdsburg, CA
December 26, 2012
First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!
Jennifer S.
Santa Rosa, CA
February 14, 2012
My fiance had my engagement ring set here and they did an amazing job! I have gone in a few times since to have my ring sized and to look at wedding bands. Both times Leslie has been incredibly nice and helpful. I can often be indecisive and she was patient and happy to help me make a decision. When I took my ring in to have it sized, I dropped it off at 11 and they called at 2 to tell me it was done. I was impressed with the speed and quality of work they did. It was spectacular. They have a new client for life.
Jen F.
Santa Rosa, CA
July 9, 2013
I've been enjoying ER Sawyer many years for new purchases, redesigning, resizing, new designs for family heirlooms, appraisals, fixes& cleaning. Their service has always been excellent. They are very helpful and knowledgeable.
J. Kelley
April 9, 2026
Hometown business since the 1870’s. Top notch customer service. Selection of jewelry is not big city tremendous. And the styles tend towards middle of the road. There’s no big inventory of cutting edge wacky ultra-modern designs here. What they carry is good quality at fair prices.
Bambie, the spouse, purchased a $1000 ring that she wore for just 24 hours when she decided that it was not comfortable. We returned, explained the discontent and our money was promptly refunded. There was nothing else in the display cases of similar style that called out. The search for a topaz & diamond ring continues.
Highly recommended on the strength of the wonderful employees.
Tom S.
Kenwood, CA
July 30, 2016
My wedding ring needed to be resized. I did some research and found ER Sawyer is the only jeweler in town that is part of the American Gem Society. My husband and I didn’t feel comfortable to leave it with just ANY jeweler (especially since my husband put in quite a bit of money for it). It gave me confidence that I was giving my ring to a jeweler that adheres to an ethical standard and that I know they will do the work right.
Judy was very helpful. After she measured current ring size and put in the work order, she took the time to answer all my questions and show me some pieces they offer. It also gave me a chance to get to know and see for myself why the other yelpers gave this place positive reviews. I had a pleasant experience just to even browse around this store and not feel pushed to buy.
I received the ring about a week and a half later. The ring fits beautifully and looks perfect! I’m happy I can start wearing it again. I would definitely come here again in the future. (Maybe I’ll convince my husband to get my engagement ring re-set here for our wedding anniversary… wink wink).
M J.
Santa Rosa, CA
May 21, 2011
My husband bought me the most beautiful vintage ring I have ever seen for Christmas this year. My son also bought his girlfriend a gorgeous promise ring at the same time. 2 lucky girls :). My husband was very impressed with service, selection and loved shopping here. We love our rings and they have made a customer for life.
M B.
Cotati, CA
March 13, 2015
This place lives up to the reviews, I was very impressed. Because of my work schedule I didn’t have much time to shop for my wife’s birthday, and I wanted to get her a locket engraved with a B and a picture of our son inside. I fully expected not to get it in time for her birthday, due to my lack of planning. I believe I worked with Alfredo, although I am terrible with names, and they where able to get a locket, engrave it, put the pictures in for me, help me pick out a chain, and wrap it up within one day! And it came in well under my projected budget. I was very happy with ER Sawyer, and will definitely return.
Seth B.
Santa Rosa, CA
July 14, 2015
Leslie and the team at ER Sawyer go above and beyond in all aspects of customer service and experience. My husband selected a family heirloom ring to propose, but it needed a new diamond and some serious cleaning/restoring. He took it to ER Sawyer and they made it look like a brand new ring – the before and after photos they have on file are jaw dropping (I love that they could show me a before pic, once I had it on my finger).
Unfortunately, my ring size wasn’t known and it was made a few sizes too big, so I went in a few times to get it sized back down. Since the filigree on my ring is so small and detailed, Leslie took the time to show me under the microscope all of it’s beauty and rarity. Being a platinum antique ring, they ensured me that their goldsmith would use advanced laser technology and explained the techniques, so I wouldn’t worry so much about damaging the ring. Both Leslie and Morgan were very helpful during this process.
When it came time to pick out a wedding band for my husband and myself, Leslie spent time with each of us to find out what we wanted, show us examples to try on and answered all of our questions. We never felt rushed. Leslie also made herself available via email for me to schedule drop-in times and order details. Payments were super easy and accommodating and included cleanings for my ring have always been quick and wonderful.
My husband loves wearing his new wedding band and I love my combo of my engagement ring with the new custom made wedding band. We are so grateful and pleased with our experiences here at ER Sawyer!
Tiffany G.
Sonoma, CA
May 13, 2017
Get in Touch
For over 145 years, the Van Dyke Family has served the jewelry needs of Sonoma County. So when you need assistance selecting a one-of-a kind engagement ring, repairing a family heirloom, or choosing a new time piece, turn to the experienced E.R. Sawyer Jewelers team for help.
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