Reviews

I’ve been searching for 20 years to turn my parents wedding rings into one ring for me...Leslie worked with me to pinpoint my vision for the final product and it turned out perfect!

Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.

My wedding ring had become fatigued and started to come apart. Brought my ring in and talked to the lady’s at ER Sawyer where they advised me on my options to have my ring repaired. I decided to also have my ring re-sized. They were very helpful and polite and my ring was repaired very quickly. It’s hasn’t looked this good in a long time. I would highly recommend using them.

My wife and I had our wedding rings designed 14 years ago, and Doug and the team have provided us with great service from a graduation gift for my son to my Bulova watches. The team at ER Sawyer is always friendly and helpful and they have actual goldsmiths on site 6 days a week.   I am a customer for life!

Went in hoping to find out a little more about a pocket watch that we inherited. The gentlemen was very kind to actually open it up and see if the inside of the back had any markings to tell what type of metal it was and what to properly clean it with. He was impressed the inside was impeccably clean. It had been in a display case but worked beautifully. Found out it was no metal of significant value and even gave me a polishing cloth to clean it with. Although we didn’t purchase anything their customer service was on point as if we were making a large purchase. Will consider them in the future of our jewelry needs.

Fantastic service and knowledgeable team! I had to get my ring sized down (2 whole sizes wowza) and i needed it the SAME day! They came through, and provided great service along the way! I highly recommend this team and store!

Nate was the man! I was looking for the perfect ring for my fiance and he listened to me and my wants and found me just what I wanted and more importantly my now wife loves the ring. I recommend everybody go to E.R. Sawyer if you want a great experience with amazing jewelry.

I can’t say enough good things about this business. Right after DOMA’s repeal, my partner and I put it into high gear to put together a wedding. We did not have a lot of money to spend on rings and were worried we would not find anything. We even considered just going to a stand in the mall (shudder) Enter Leslie. We sheepishly walked in, and she made us feel so comfortable and she was so warm. We looked at a wide range of rings in our price range, and after much flutter, ended up picking the same design. They were custom made and could not be more beautiful. Never once did we feel pressured to spend beyond our range. Leslie, you made this potentially anxiety provoking situation something exciting, fun and sacred. This is what good business is.

First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!

My fiance and I visited ER Sawyer to search for my engagement ring at my friend Lorelei’s recommendation. Judy worked with us to find exactly the ring styling and stone to meet our criteria – she listened to our wants and kept within our budget -my ring is beautiful and unique! We were so impressed with the professional and courteous service which Judy provided that we returned to Sawyer for both wedding bands – And again Judy assisted to find designs with which we are so pleased. When I had to get my engagement ring resized Judy assisted me to determine the correct sizing and even got the ring completed ahead of estimate. I returned to Judy for accessory pieces to complement my bridal dress. Judy introduced  me to the freshwater pearl designs from Honora. I selected a set of stack bracelets which looked beautiful with my dress! Have since purchased from Judy two Honora freshwater pearl necklaces – they pair with my stack bracelets and are a great look with any outfit. Sawyer’s is absolutely worth the drive from Castro Valley…we love the personal service which Judy provides and appreciate our time in wine country!