Reviews

My wedding ring needed to be resized. I did some research and found ER Sawyer is the only jeweler in town that is part of the American Gem Society. My husband and I didn’t feel comfortable to leave it with just ANY jeweler (especially since my husband put in quite a bit of money for it). It gave me confidence that I was giving my ring to a jeweler that adheres to an ethical standard and that I know they will do the work right. Judy was very helpful. After she measured current ring size and put in the work order, she took the time to answer all my questions and show me some pieces they offer. It also gave me a chance to get to know and see for myself why the other yelpers gave this place positive reviews. I had a pleasant experience just to even browse around this store and not feel pushed to buy. I received the ring about a week and a half later. The ring fits beautifully and looks perfect! I’m happy I can start wearing it again. I would definitely come here again in the future. (Maybe I’ll convince my husband to get my engagement ring re-set here for our wedding anniversary… wink wink).

Classy, Personal and Efficient are all words that describe ER Sawyer Jewelers. My mother-in-law recommended this local shop to my sweet husband for my engagement ring. My husband told me that Leslie worked so well with them. She helped them find the perfect ring to match with the grandmother’s ring that I was also getting. Leslie even texted my husband in the winter months to make sure that the ring was still fitting. I love the thoughtfulness and personal touch of this kind deed. When I took my rings in to get cleaned and soldered before the wedding, Leslie was so sweet and helpful. You can tell that she enjoys her job and getting to know her customers. When I picked up my ring after it was soldered together, she mentioned that she wanted to see wedding pictures next time that I was in. So almost 1 year later, I went to get our rings cleaned for our 1 year anniversary and I brought my wedding album to show her. She happily stopped her work to sit with me and to genuinely enjoy the album. I am grateful that my husband chose my ring from this shop. P.S. (If you do go in and Leslie is helping someone else, she might not greet you until she is done with her current customers, but that’s because she gives 100% attention and love to the customers that she is working with in that moment). I am thankful for her great customer service.

So 2 days before I was supposed to leave for Maui I decided to clean my engagement and wedding bands and some other jewelry before we left. Unfortunately after cleaning them in a ultrasonic I noticed that one of the smaller diamonds on the side of the ring had dislodged! I called up E.R. Sawyer Jewelers and asked if they would be able to reset the diamond before my trip. Initially the girl I had spoken with said they were about a week out for projects but she said she would ask the goldsmith. He was not only able to do it the same day but had it done in a couple of hours! My ring looks amazing and brand new! They even steam cleaned my wedding band while I waited to pick up the engagement ring! I highly recommend them, their staff is courteous and professional and they are super accommodating!

Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.

I had a jeweler that designed both my engagement ring and my wedding ring. My husband reached out to him to get great quality diamonds. For this I appreciate him however for maintenance, repair and service that is not exactly the type of person that is easily attainable. Today I noticed a very big problem with my wedding ring as the prong on my diamond was completely pulled back. I had 3 loose stones of my 18 stones. I looked on Yelp to find a great jeweler and found ER Sawyer with all 5 star reviews. I have been referred to another one but not only were they opened later but they did not have as many reviews as ER Sawyer. When I called it was 30 minutes before they open and I called anyways, someone picked up the phone and spoke with me about what was going on with my ring. Not only was she polite but she told me to come on in before they even opened. I came in and was impressed at the service before I even got there. Hey took my ring and put it under a magnifying glass with a large digital screen so I could see what it was that they were talking about. I didn’t have to wonder or think that they were pulling my leg on anything because I could see it. She showed me what was wrong and what they were going to do to fix it and how I can better take care of it. Since I was there and I wear all my jewelry all the time I had some loose clasps on my other jewelry. I went ahead and dropped them off as well because they have three jewelers on site they are able to get everything done for my ring and other stuff today. That’s great so I will have all my jewelry back for my 3 day weekend with my husband. I give them 5 stars and would refer them to anyone.

Almost went with an online company but, the customer service and overall experience here was amazing. Had a custom ring made for my girlfriend, now fiancée, and she loves it. Better than she was expecting me to do I think Would definitely recommend, ask for Morgan.

My mother gave me a pair of earrings worn by her when she came from Greece to the United States in 1949 to marry my father. I don’t know how long she wore the earrings before that but I am guessing a long time. I have had them for over 50 years myself but they were broken and worn. They have tremendous sentimental value to me. I brought them to Leslie at E.R. Sawyer Jewelers. She immediately understood how important the earrings are to me especially because I want to pass them down to my granddaughter someday. Leslie did a fantastic job on the earrings. They turned out perfect and I am so thankful to her. She is so personable and caring. I highly recommend E.R. Sawyer Jewelers!

I LOVE THIS PLACE!!! I just got engaged on xmas and came in to have my ring changed a bit and sized,I have no idea about what size,what look etc and leslie the lady who helped me made me feel SO comfortable and at ease I wont go anywhere else now,THANK!!!

It’s great to see an old school business doing well. We wanted a mokume gane ring to match mine from many years ago. As it turned out, he is the only distributor in the area, after picking it up from where I got my ring. The work is beautiful, the owner is friendly and straightforward.

So happy with this place! One of my best friend’s mother, who’s lived here all her life – and she just turned 94, still sharp as a tack – recommended them to me. Morgan Griswold, with whom I worked with to evaluate whether certain items were worthy of repair, appraisals, whatever, is very savvy and cordial. Looks young, but is quite experienced in the business. I would imagine that in a rather small town, now much larger than when I went to high school here in the ’60’s, reputation is key – and that has allowed this place to survive and thrive.