Reviews

Customer Testimonials

I dropped off my girlfriends diamond ring to have it resized and to get an appraisal for insurance purposes. The ring and appraisal were ready by the due date. The work is excellent and the appraisal of the diamond ring’s value exceeded what I paid for it. The staff also verified the inscription on the girdle matched my GIA cert. for no charge. Will definitely return.
Dana H. Santa Rosa, CA March 18, 2017
Went in for some earrings for the lady for her birthday. Staff was first class, made some very helpful suggestions and gave me a huge range of options. Got a great diamond set of earrings at a good price. Very good at what they do.
Don B. Petaluma, CA April 29, 2017
This place lives up to the reviews, I was very impressed. Because of my work schedule I didn’t have much time to shop for my wife’s birthday, and I wanted to get her a locket engraved with a B and a picture of our son inside. I fully expected not to get it in time for her birthday, due to my lack of planning. I believe I worked with Alfredo, although I am terrible with names, and they where able to get a locket, engrave it, put the pictures in for me, help me pick out a chain, and wrap it up within one day! And it came in well under my projected budget. I was very happy with ER Sawyer, and will definitely return.
Seth B. Santa Rosa, CA July 14, 2015
It’s great to see an old school business doing well. We wanted a mokume gane ring to match mine from many years ago. As it turned out, he is the only distributor in the area, after picking it up from where I got my ring. The work is beautiful, the owner is friendly and straightforward.
Dorothy F. Santa Rosa, CA March 27, 2017
If I could give E.R. Sawyer infinite stars, I would! My fiance and I came here to pick out my engagement ring a while back and we could not be happier with the ring. I am a picky girl and the owners were so patient with me. When it came time to pick out the diamonds, I left the store. But they worked with my fiance to pick out the right diamonds and I could not be happier with my ring. The added bonus is that they carry Hearts on Fire diamonds and they are absolutely worth it. I can go for weeks without cleaning my ring and my Hearts on Fire diamonds still give a lot of sparkle. I will always go to E.R Sawyer for all of my jewelry needs!
Jane Quynh H. Burlingame, CA October 20, 2011
The Valley Fire in Lake County on September 12th, 2015 was an awful experience for so many people including my family. We thought we’d lost everything. The day we sifted our home we found my grandmothers wedding ring, inside a ring box that was inside another box. More than likely the only reason is survived. It looked like it had been to hell and back. I had no reason to believe it would ever been worn again until Doug and his amazing team took charge. I will post a photo of before and after. The photo will speak volumes. Thank you E.R Sawyer Jewelers for being THE place to take my grandmother ring. You are my jewelry from now on.
Tina C. Santa Rosa, CA November 24, 2015
First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!
Jennifer S. Santa Rosa, CA February 14, 2012
Classy, Personal and Efficient are all words that describe ER Sawyer Jewelers. My mother-in-law recommended this local shop to my sweet husband for my engagement ring. My husband told me that Leslie worked so well with them. She helped them find the perfect ring to match with the grandmother’s ring that I was also getting. Leslie even texted my husband in the winter months to make sure that the ring was still fitting. I love the thoughtfulness and personal touch of this kind deed. When I took my rings in to get cleaned and soldered before the wedding, Leslie was so sweet and helpful. You can tell that she enjoys her job and getting to know her customers. When I picked up my ring after it was soldered together, she mentioned that she wanted to see wedding pictures next time that I was in. So almost 1 year later, I went to get our rings cleaned for our 1 year anniversary and I brought my wedding album to show her. She happily stopped her work to sit with me and to genuinely enjoy the album. I am grateful that my husband chose my ring from this shop. P.S. (If you do go in and Leslie is helping someone else, she might not greet you until she is done with her current customers, but that’s because she gives 100% attention and love to the customers that she is working with in that moment). I am thankful for her great customer service.
Stephanie G. Petaluma, CA June 28, 2016
Love them!! Selection is great. Personnel is helpful courteous and kind, repairs are quick and easy. I wouldn’t go anywhere else for jewelry.
Lee B. Santa Rosa, CA November 29, 2016
We worked with Leslie at ER Sawyer for our engagement/wedding rings. Leslie helped my husband design the most beautiful custom engagement ring, better than anything I could have imagined. And then for his gold wedding band she showed me different options and helped work with my budget. We are both so happy with our experience at ER Sawyer and highly recommend working with Leslie!
Kayla February 21, 2026

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For over 145 years, the Van Dyke Family has served the jewelry needs of Sonoma County. So when you need assistance selecting a one-of-a kind engagement ring, repairing a family heirloom, or choosing a new time piece, turn to the experienced E.R. Sawyer Jewelers team for help.

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