Reviews

Love them!! Selection is great. Personnel is helpful courteous and kind, repairs are quick and easy. I wouldn’t go anywhere else for jewelry.

My fiance and I visited ER Sawyer to search for my engagement ring at my friend Lorelei’s recommendation. Judy worked with us to find exactly the ring styling and stone to meet our criteria – she listened to our wants and kept within our budget -my ring is beautiful and unique! We were so impressed with the professional and courteous service which Judy provided that we returned to Sawyer for both wedding bands – And again Judy assisted to find designs with which we are so pleased. When I had to get my engagement ring resized Judy assisted me to determine the correct sizing and even got the ring completed ahead of estimate. I returned to Judy for accessory pieces to complement my bridal dress. Judy introduced  me to the freshwater pearl designs from Honora. I selected a set of stack bracelets which looked beautiful with my dress! Have since purchased from Judy two Honora freshwater pearl necklaces – they pair with my stack bracelets and are a great look with any outfit. Sawyer’s is absolutely worth the drive from Castro Valley…we love the personal service which Judy provides and appreciate our time in wine country!

Starla was amazing! She helped my fiance and I pick out rings, and got them to us way before our ceremony! Highly recommend this company. Her attention to detail is great, and the follow through on the promises is beyond amazing! I will definitely send people here, and will come back in the future.

If I could give ER Sawyer 6 stars I would!! Leslie Griswold is wonderful!! I don’t know full details of the engagement ring process, but Leslie and my fiance (now husband) went above and beyond choosing the perfect diamond and custom setting to surprise me with on our engagement. Leslie makes us feel like her only customers! We chose our wedding bands with her as well. She even text me a couple weeks before our wedding day (yes, she remembered our wedding day!) as a reminder to bring the bands in for cleaning and inspection prior to our destination wedding. WHAT??? Is she my maid of honor?? She’s amazing. I also text her back asking for a surprise engraving 10 days before our wedding and she got it done right away. Shop local, its SO worth it. Thank you Leslie and ER Sawyer, you are our jeweler for life and we have been recommending you to everyone!

Hometown business since the 1870’s. Top notch customer service. Selection of jewelry is not big city tremendous. And the styles tend towards middle of the road. There’s no big inventory of cutting edge wacky ultra-modern designs here. What they carry is good quality at fair prices. Bambie, the spouse, purchased a $1000 ring that she wore for just 24 hours when she decided that it was not comfortable. We returned, explained the discontent and our money was promptly refunded. There was nothing else in the display cases of similar style that called out. The search for a topaz & diamond ring continues. Highly recommended on the strength of the wonderful employees.

I came in at the last minute to see if I could get our wedding rings cleaned and polished before our ceremony (in 2 days!) and Leslie was so helpful and put a rush on our rings (no extra charge!) and when I saw them the day of the wedding, they were SO BEAUTIFUL. They all looked better than I remember when we first got them! Absolutely will come back here for any ring or jewelry services. Thank you Leslie!

Thank you for everything Leslie!!! You took great care of my fiance (at the time) and I when we were looking for the perfect ring. This was a very nerve-racking endeavor at first and I appreciate how you made us comfortable and answered all of our questions.

If I could give E.R. Sawyer infinite stars, I would! My fiance and I came here to pick out my engagement ring a while back and we could not be happier with the ring. I am a picky girl and the owners were so patient with me. When it came time to pick out the diamonds, I left the store. But they worked with my fiance to pick out the right diamonds and I could not be happier with my ring. The added bonus is that they carry Hearts on Fire diamonds and they are absolutely worth it. I can go for weeks without cleaning my ring and my Hearts on Fire diamonds still give a lot of sparkle. I will always go to E.R Sawyer for all of my jewelry needs!

I walked in there thinking that the jewelry store might have been too fancy for me. It was quite fancy but their prices were fair and their service was excellent. I live in Sonoma but will drive all the way to Santa Rosa to keep getting a great experience.

My wife and I had our wedding rings designed 14 years ago, and Doug and the team have provided us with great service from a graduation gift for my son to my Bulova watches. The team at ER Sawyer is always friendly and helpful and they have actual goldsmiths on site 6 days a week.   I am a customer for life!