Reviews

Customer Testimonials

First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!
Jennifer S. Santa Rosa, CA February 14, 2012
Nate was the man! I was looking for the perfect ring for my fiance and he listened to me and my wants and found me just what I wanted and more importantly my now wife loves the ring. I recommend everybody go to E.R. Sawyer if you want a great experience with amazing jewelry.
Ryan C. Santa Rosa, CA August 29, 2013
My wedding ring needed to be resized. I did some research and found ER Sawyer is the only jeweler in town that is part of the American Gem Society. My husband and I didn’t feel comfortable to leave it with just ANY jeweler (especially since my husband put in quite a bit of money for it). It gave me confidence that I was giving my ring to a jeweler that adheres to an ethical standard and that I know they will do the work right. Judy was very helpful. After she measured current ring size and put in the work order, she took the time to answer all my questions and show me some pieces they offer. It also gave me a chance to get to know and see for myself why the other yelpers gave this place positive reviews. I had a pleasant experience just to even browse around this store and not feel pushed to buy. I received the ring about a week and a half later. The ring fits beautifully and looks perfect! I’m happy I can start wearing it again. I would definitely come here again in the future. (Maybe I’ll convince my husband to get my engagement ring re-set here for our wedding anniversary… wink wink).
M J. Santa Rosa, CA May 21, 2011
Doug and his team are TOP NOTCH Jewelry professionals. I was looking for the best for my future Fiance and discovered just that, Hearts on Fire and ER Sawyer Jewelers. Hearts on Fire states that is the worlds most perfectly cut diamond. You would expect the Jeweler who carries such a high end diamond to be equally matched….And I am happy to say that, Wow! What a team of professionals. Every person on staff greets you with a smile and great customer service. Thanks ER Sawyer Jewelers, you made me look like a Rock Star to my Fiance. (Get it, Rock star!)
Bryan F. Santa Rosa, CA December 20, 2009
My wife and I had our wedding rings designed 14 years ago, and Doug and the team have provided us with great service from a graduation gift for my son to my Bulova watches. The team at ER Sawyer is always friendly and helpful and they have actual goldsmiths on site 6 days a week.   I am a customer for life!
Eric V. Sonoma, CA July 13, 2015
My wedding ring had become fatigued and started to come apart. Brought my ring in and talked to the lady’s at ER Sawyer where they advised me on my options to have my ring repaired. I decided to also have my ring re-sized. They were very helpful and polite and my ring was repaired very quickly. It’s hasn’t looked this good in a long time. I would highly recommend using them.
Chris S. March 28, 2026
Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.
Sheldon D. Santa Rosa, CA September 11, 2013
The fiance and I decided to check this place out based on a recommendation by some close friends who had just bought the guy’s wedding band here. since we were up that way we wanted to see what they’re talking about since at some point we need to get His band walked in one Saturday afternoon and they looked busy, good sign. the place looked nice and inviting, not too many sales people, phew. with lots of good lighting. we were greeted instantly by Judy who inquired about our visit and took us to the guys wedding band section… she was very helpful and listened to everything we had to say to help us figure out what we did/didn’t like. never at any point did we feel pressured to buy; i’m sure it helped we mentioned we hadn’t looked at wedding bands yet at all, but still it was appreciated. we learned a wealth of knowledge during our visit about the different metals, finishes, widths, etc. to wedding bands. Judy was so helpful and informative, we spent damn near an hour in there looking at bands…naturally i was curious about a band for me! so i tried some on too his/her rings were a bit more expensive then what i expected (this coming from the girl who’d only looked at Costco and ShaneCo, lol) …also HIS exact ring isn’t available to try, we have to order it so it’s a gamble to order. overall a great experience, no wonder my friends got the guys ring here!!
Sara W. Livermore, CA September 27, 2012
Classy, Personal and Efficient are all words that describe ER Sawyer Jewelers. My mother-in-law recommended this local shop to my sweet husband for my engagement ring. My husband told me that Leslie worked so well with them. She helped them find the perfect ring to match with the grandmother’s ring that I was also getting. Leslie even texted my husband in the winter months to make sure that the ring was still fitting. I love the thoughtfulness and personal touch of this kind deed. When I took my rings in to get cleaned and soldered before the wedding, Leslie was so sweet and helpful. You can tell that she enjoys her job and getting to know her customers. When I picked up my ring after it was soldered together, she mentioned that she wanted to see wedding pictures next time that I was in. So almost 1 year later, I went to get our rings cleaned for our 1 year anniversary and I brought my wedding album to show her. She happily stopped her work to sit with me and to genuinely enjoy the album. I am grateful that my husband chose my ring from this shop. P.S. (If you do go in and Leslie is helping someone else, she might not greet you until she is done with her current customers, but that’s because she gives 100% attention and love to the customers that she is working with in that moment). I am thankful for her great customer service.
Stephanie G. Petaluma, CA June 28, 2016
My husband bought me the most beautiful vintage ring I have ever seen for Christmas this year. My son also bought his girlfriend a gorgeous promise ring at the same time. 2 lucky girls :). My husband was very impressed with service, selection and loved shopping here. We love our rings and they have made a customer for life.
M B. Cotati, CA March 13, 2015

Get in Touch

For over 145 years, the Van Dyke Family has served the jewelry needs of Sonoma County. So when you need assistance selecting a one-of-a kind engagement ring, repairing a family heirloom, or choosing a new time piece, turn to the experienced E.R. Sawyer Jewelers team for help.

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