Reviews

I was looking for a jeweler that would be able to size a family heirloom ring. We have been to a few places but were discouraged for one reason or another. We found ER Sawyer and received an immediate response, we brought the ring in, explained what we would like to have done and crossed our fingers. Not only were they absolutely amazing with the process but even cleaned my other engagement ring while we were waiting... just because!! The resizing was not only fast but the ring looks AMAZING! I cannot express enough my gratitude for the amazing job they did... but just the stellar customer service that is off the charts amazing! If you want EXCELLENT service and unbeatable craftsmanship... please call Leslie at ER Sawyer, she will make you feel like a celebrity!

My fiance had my engagement ring set here and they did an amazing job! I have gone in a few times since to have my ring sized and to look at wedding bands. Both times Leslie has been incredibly nice and helpful. I can often be indecisive and she was patient and happy to help me make a decision. When I took my ring in to have it sized, I dropped it off at 11 and they called at 2 to tell me it was done. I was impressed with the speed and quality of work they did. It was spectacular. They have a new client for life.

First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!

I recently got married and I had my wedding band custom made here. Morgan helped me through every step of the way. Very easy and quick process. Morgan is Professional and very quick at answering my questions. Very pleased with the way my wedding band came out. The diamonds are so sparkly. I would definitely recommend ER Sawyers for any jewelry needs.

Doug and his team are TOP NOTCH Jewelry professionals. I was looking for the best for my future Fiance and discovered just that, Hearts on Fire and ER Sawyer Jewelers. Hearts on Fire states that is the worlds most perfectly cut diamond. You would expect the Jeweler who carries such a high end diamond to be equally matched….And I am happy to say that, Wow! What a team of professionals. Every person on staff greets you with a smile and great customer service. Thanks ER Sawyer Jewelers, you made me look like a Rock Star to my Fiance. (Get it, Rock star!)

I recently moved to Santa Rosa and needed to find a good jeweler as I wanted to have my bands soldered together with my engagement ring because they kept moving. I called a few places then decided on ER after chatting with Casey. She was very friendly and easy to work with and the best part is they turned the project around in only 4 days. Most places were over a week. My ring was returned perfectly and so much more sparkly than it was.

My wife and I had our wedding rings designed 14 years ago, and Doug and the team have provided us with great service from a graduation gift for my son to my Bulova watches. The team at ER Sawyer is always friendly and helpful and they have actual goldsmiths on site 6 days a week.   I am a customer for life!

great assistance from Alexis…really took alot of time with us and she was generous with her vast, knowledge and best of all, fun to work with. everyone in the shop was helpful and easy to work with. high quality jeweler. i will return., it’s here for sure (which I did already know because I do love the people ;)) Nate, Doug and Ame: THANK YOU so much, you made our day! It truly was magnificent and everything you did, made it!

Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.

I came in at the last minute to see if I could get our wedding rings cleaned and polished before our ceremony (in 2 days!) and Leslie was so helpful and put a rush on our rings (no extra charge!) and when I saw them the day of the wedding, they were SO BEAUTIFUL. They all looked better than I remember when we first got them! Absolutely will come back here for any ring or jewelry services. Thank you Leslie!