Reviews

I worked with Starla from beginning to end and was blown away by the stellar customer service. I didn’t really know what I was looking for and after chatting with her decided to go custom and make something totally my own! It was lovely looking at all of the beautiful shiny on display while we worked with ideas. My budget wasn’t huge at all but Starla was super helpful with suggestions and ways to make my ring everything I hoped. I will look forward to working with this jeweler again! Thank you so much.

Thank you for everything Leslie!!! You took great care of my fiance (at the time) and I when we were looking for the perfect ring. This was a very nerve-racking endeavor at first and I appreciate how you made us comfortable and answered all of our questions.

My husband bought me the most beautiful vintage ring I have ever seen for Christmas this year. My son also bought his girlfriend a gorgeous promise ring at the same time. 2 lucky girls :). My husband was very impressed with service, selection and loved shopping here. We love our rings and they have made a customer for life.

Classy, Personal and Efficient are all words that describe ER Sawyer Jewelers. My mother-in-law recommended this local shop to my sweet husband for my engagement ring. My husband told me that Leslie worked so well with them. She helped them find the perfect ring to match with the grandmother’s ring that I was also getting. Leslie even texted my husband in the winter months to make sure that the ring was still fitting. I love the thoughtfulness and personal touch of this kind deed. When I took my rings in to get cleaned and soldered before the wedding, Leslie was so sweet and helpful. You can tell that she enjoys her job and getting to know her customers. When I picked up my ring after it was soldered together, she mentioned that she wanted to see wedding pictures next time that I was in. So almost 1 year later, I went to get our rings cleaned for our 1 year anniversary and I brought my wedding album to show her. She happily stopped her work to sit with me and to genuinely enjoy the album. I am grateful that my husband chose my ring from this shop. P.S. (If you do go in and Leslie is helping someone else, she might not greet you until she is done with her current customers, but that’s because she gives 100% attention and love to the customers that she is working with in that moment). I am thankful for her great customer service.

So 2 days before I was supposed to leave for Maui I decided to clean my engagement and wedding bands and some other jewelry before we left. Unfortunately after cleaning them in a ultrasonic I noticed that one of the smaller diamonds on the side of the ring had dislodged! I called up E.R. Sawyer Jewelers and asked if they would be able to reset the diamond before my trip. Initially the girl I had spoken with said they were about a week out for projects but she said she would ask the goldsmith. He was not only able to do it the same day but had it done in a couple of hours! My ring looks amazing and brand new! They even steam cleaned my wedding band while I waited to pick up the engagement ring! I highly recommend them, their staff is courteous and professional and they are super accommodating!

I’ve been searching for 20 years to turn my parents wedding rings into one ring for me...Leslie worked with me to pinpoint my vision for the final product and it turned out perfect!

I saw that they could do engravings so I was interested. After some debate on what i wanted to do, i decided to take a watch. It was done within a week before i turned it over and the engraving was perfect! Plus Starla was very helpful and ensured me that the watch would be taken care of. No doubt when i finally picked up the watch it was perfect. It was so perfect i wish i had bought it for me instead. Haha. THANK YOU ER SAWYER JEWELERS & STAFF

Leslie and the team at ER Sawyer go above and beyond in all aspects of customer service and experience. My husband selected a family heirloom ring to propose, but it needed a new diamond and some serious cleaning/restoring. He took it to ER Sawyer and they made it look like a brand new ring – the before and after photos they have on file are jaw dropping (I love that they could show me a before pic, once I had it on my finger). Unfortunately, my ring size wasn’t known and it was made a few sizes too big, so I went in a few times to get it sized back down. Since the filigree on my ring is so small and detailed, Leslie took the time to show me under the microscope all of it’s beauty and rarity. Being a platinum antique ring, they ensured me that their goldsmith would use advanced laser technology and explained the techniques, so I wouldn’t worry so much about damaging the ring. Both Leslie and Morgan were very helpful during this process. When it came time to pick out a wedding band for my husband and myself, Leslie spent time with each of us to find out what we wanted, show us examples to try on and answered all of our questions. We never felt rushed. Leslie also made herself available via email for me to schedule drop-in times and order details. Payments were super easy and accommodating and included cleanings for my ring have always been quick and wonderful. My husband loves wearing his new wedding band and I love my combo of my engagement ring with the new custom made wedding band. We are so grateful and pleased with our experiences here at ER Sawyer!

Went in for some earrings for the lady for her birthday. Staff was first class, made some very helpful suggestions and gave me a huge range of options. Got a great diamond set of earrings at a good price. Very good at what they do.

Doug and his team are TOP NOTCH Jewelry professionals. I was looking for the best for my future Fiance and discovered just that, Hearts on Fire and ER Sawyer Jewelers. Hearts on Fire states that is the worlds most perfectly cut diamond. You would expect the Jeweler who carries such a high end diamond to be equally matched….And I am happy to say that, Wow! What a team of professionals. Every person on staff greets you with a smile and great customer service. Thanks ER Sawyer Jewelers, you made me look like a Rock Star to my Fiance. (Get it, Rock star!)