Reviews

First off this Jewelers is the bomb!! Second Starla is the best of the best! She really knows what she is doing and gets things done lightning fast. I love the store and the staff…..I will never go to another Jewelry store EVER thanks to Starla!!

My wedding ring needed to be resized. I did some research and found ER Sawyer is the only jeweler in town that is part of the American Gem Society. My husband and I didn’t feel comfortable to leave it with just ANY jeweler (especially since my husband put in quite a bit of money for it). It gave me confidence that I was giving my ring to a jeweler that adheres to an ethical standard and that I know they will do the work right. Judy was very helpful. After she measured current ring size and put in the work order, she took the time to answer all my questions and show me some pieces they offer. It also gave me a chance to get to know and see for myself why the other yelpers gave this place positive reviews. I had a pleasant experience just to even browse around this store and not feel pushed to buy. I received the ring about a week and a half later. The ring fits beautifully and looks perfect! I’m happy I can start wearing it again. I would definitely come here again in the future. (Maybe I’ll convince my husband to get my engagement ring re-set here for our wedding anniversary… wink wink).

My husband bought me the most beautiful vintage ring I have ever seen for Christmas this year. My son also bought his girlfriend a gorgeous promise ring at the same time. 2 lucky girls :). My husband was very impressed with service, selection and loved shopping here. We love our rings and they have made a customer for life.

I recently moved to Santa Rosa and needed to find a good jeweler as I wanted to have my bands soldered together with my engagement ring because they kept moving. I called a few places then decided on ER after chatting with Casey. She was very friendly and easy to work with and the best part is they turned the project around in only 4 days. Most places were over a week. My ring was returned perfectly and so much more sparkly than it was.

I recently got married and I had my wedding band custom made here. Morgan helped me through every step of the way. Very easy and quick process. Morgan is Professional and very quick at answering my questions. Very pleased with the way my wedding band came out. The diamonds are so sparkly. I would definitely recommend ER Sawyers for any jewelry needs.

The fiance and I decided to check this place out based on a recommendation by some close friends who had just bought the guy’s wedding band here. since we were up that way we wanted to see what they’re talking about since at some point we need to get His band walked in one Saturday afternoon and they looked busy, good sign. the place looked nice and inviting, not too many sales people, phew. with lots of good lighting. we were greeted instantly by Judy who inquired about our visit and took us to the guys wedding band section… she was very helpful and listened to everything we had to say to help us figure out what we did/didn’t like. never at any point did we feel pressured to buy; i’m sure it helped we mentioned we hadn’t looked at wedding bands yet at all, but still it was appreciated. we learned a wealth of knowledge during our visit about the different metals, finishes, widths, etc. to wedding bands. Judy was so helpful and informative, we spent damn near an hour in there looking at bands…naturally i was curious about a band for me! so i tried some on too his/her rings were a bit more expensive then what i expected (this coming from the girl who’d only looked at Costco and ShaneCo, lol) …also HIS exact ring isn’t available to try, we have to order it so it’s a gamble to order. overall a great experience, no wonder my friends got the guys ring here!!

I walked in there thinking that the jewelry store might have been too fancy for me. It was quite fancy but their prices were fair and their service was excellent. I live in Sonoma but will drive all the way to Santa Rosa to keep getting a great experience.

I was looking for a jeweler that would be able to size a family heirloom ring. We have been to a few places but were discouraged for one reason or another. We found ER Sawyer and received an immediate response, we brought the ring in, explained what we would like to have done and crossed our fingers. Not only were they absolutely amazing with the process but even cleaned my other engagement ring while we were waiting... just because!! The resizing was not only fast but the ring looks AMAZING! I cannot express enough my gratitude for the amazing job they did... but just the stellar customer service that is off the charts amazing! If you want EXCELLENT service and unbeatable craftsmanship... please call Leslie at ER Sawyer, she will make you feel like a celebrity!

If you want quality, service and an amazing experience when shopping for Jewerly, this is the place to go. The staff is amazing, and can work with just about any budget. They are creative, and really listen to the needs of the customer, and aren’t just there to sell you a piece of metal. I have bought many pieces from there, as well as used them for service and have never had a bad experience. I will treasure every piece of jewerly I own from them for a life time.

I've been enjoying ER Sawyer many years for new purchases, redesigning, resizing, new designs for family heirlooms, appraisals, fixes& cleaning. Their service has always been excellent. They are very helpful and knowledgeable.