Reviews

I saw that they could do engravings so I was interested. After some debate on what i wanted to do, i decided to take a watch. It was done within a week before i turned it over and the engraving was perfect! Plus Starla was very helpful and ensured me that the watch would be taken care of. No doubt when i finally picked up the watch it was perfect. It was so perfect i wish i had bought it for me instead. Haha. THANK YOU ER SAWYER JEWELERS & STAFF

E.R. Sawyers is the BEST!!! My love and I had our rings done for our wedding (and my engagement ring) there. Doing and Ame are fantastic! Nate, he is a real gem Our special day was a Christmas dinner surprise and the team did everything in their power to help us keep the secret! The expedited our rings, spent countless hours on prep AND Ame even dressed me up in beautiful earrings, a bracket and a right hand ring to wear for the big day! Talk about feeling like a superstar. When we went in today to thank them for ALL of their hard work and letting us barrow the jewels (and trusting us with them!! There’s not many places that would do that, ever. That’s family owned!) they were just as happy for us as we were to be married! If I needed any swaying at all for a place I’d buy my Jewelry

My wedding ring had become fatigued and started to come apart. Brought my ring in and talked to the lady’s at ER Sawyer where they advised me on my options to have my ring repaired. I decided to also have my ring re-sized. They were very helpful and polite and my ring was repaired very quickly. It’s hasn’t looked this good in a long time. I would highly recommend using them.

This place is awesome. Superior customer service!!!!!! Check it out, I had a very very tiny electrical circuit board for my business that needed to be reinserted back into a hinge. It could only be accessed and repaired with watchmaker tools and optics. So I searched the internet for a Santa Rosa jeweler who would help me. Most calls turned up nothing because people said they would only work on jewelry. But ER Sawyer was more than eager to take a crack at it. I brought in the electronics and they jumped right into it like old pros. “Ah ha, here’s the problem right here.” The let me look through the jeweler’s loop to see how they were going to fix it. Then, they solved it and I was on my way. They were SOOOOOOO nice and welcoming and I was delighted to have the repair done. I would recommend them to anyone. Oh, and they charged me a super affordable price that I was more than happy with. Go there and be happy!

I needed to get my great grandmother’s engagement ring sized to fit me. I should preface this by saying that I was incredibly nervous for anyone to mess with this ring because of how old it is and how important it is to me. I saw glowing reviews for ER Sawyer so called and the woman on the phone said they could have it back to me before Christmas (a three day turnaround) and that depending on the ring, it would cost $60-80. I showed up on Wednesday morning and Richie helped me- he was so nice and helpful- quoted me within the cost I was told over the phone and he also showed me my ring up close and talked about its qualities. They said my ring would be ready by 12pm on Christmas Eve and the call came a day early! I went by and the ring was still a little big (thanks, mom, for the honey fingers) and the owner came over and looked at it with us. He said they would have it ready by that night or the next day which was fine since I wasn’t expecting it till then anyway. My ring was ready the next morning. Merry Christmas to me because not only did it fit perfect but they “shanked” it for me because it had been wearing down under the finger. They had mentioned I may want to do that but it would be a little pricey. They just did it because I had to come back and they wanted the job done perfectly. This shop went above and beyond my expectations for sure and they were all incredibly kind. My fiancé will need his sized too and we are definitely going back.

I came in at the last minute to see if I could get our wedding rings cleaned and polished before our ceremony (in 2 days!) and Leslie was so helpful and put a rush on our rings (no extra charge!) and when I saw them the day of the wedding, they were SO BEAUTIFUL. They all looked better than I remember when we first got them! Absolutely will come back here for any ring or jewelry services. Thank you Leslie!

So happy with this place! One of my best friend’s mother, who’s lived here all her life – and she just turned 94, still sharp as a tack – recommended them to me. Morgan Griswold, with whom I worked with to evaluate whether certain items were worthy of repair, appraisals, whatever, is very savvy and cordial. Looks young, but is quite experienced in the business. I would imagine that in a rather small town, now much larger than when I went to high school here in the ’60’s, reputation is key – and that has allowed this place to survive and thrive.

Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.

My mother gave me a pair of earrings worn by her when she came from Greece to the United States in 1949 to marry my father. I don’t know how long she wore the earrings before that but I am guessing a long time. I have had them for over 50 years myself but they were broken and worn. They have tremendous sentimental value to me. I brought them to Leslie at E.R. Sawyer Jewelers. She immediately understood how important the earrings are to me especially because I want to pass them down to my granddaughter someday. Leslie did a fantastic job on the earrings. They turned out perfect and I am so thankful to her. She is so personable and caring. I highly recommend E.R. Sawyer Jewelers!

Starla was amazing! She helped my fiance and I pick out rings, and got them to us way before our ceremony! Highly recommend this company. Her attention to detail is great, and the follow through on the promises is beyond amazing! I will definitely send people here, and will come back in the future.