Reviews

I saw that they could do engravings so I was interested. After some debate on what i wanted to do, i decided to take a watch. It was done within a week before i turned it over and the engraving was perfect! Plus Starla was very helpful and ensured me that the watch would be taken care of. No doubt when i finally picked up the watch it was perfect. It was so perfect i wish i had bought it for me instead. Haha. THANK YOU ER SAWYER JEWELERS & STAFF

The Valley Fire in Lake County on September 12th, 2015 was an awful experience for so many people including my family. We thought we’d lost everything. The day we sifted our home we found my grandmothers wedding ring, inside a ring box that was inside another box. More than likely the only reason is survived. It looked like it had been to hell and back. I had no reason to believe it would ever been worn again until Doug and his amazing team took charge. I will post a photo of before and after. The photo will speak volumes. Thank you E.R Sawyer Jewelers for being THE place to take my grandmother ring. You are my jewelry from now on.

If you want quality, service and an amazing experience when shopping for Jewerly, this is the place to go. The staff is amazing, and can work with just about any budget. They are creative, and really listen to the needs of the customer, and aren’t just there to sell you a piece of metal. I have bought many pieces from there, as well as used them for service and have never had a bad experience. I will treasure every piece of jewerly I own from them for a life time.

So 2 days before I was supposed to leave for Maui I decided to clean my engagement and wedding bands and some other jewelry before we left. Unfortunately after cleaning them in a ultrasonic I noticed that one of the smaller diamonds on the side of the ring had dislodged! I called up E.R. Sawyer Jewelers and asked if they would be able to reset the diamond before my trip. Initially the girl I had spoken with said they were about a week out for projects but she said she would ask the goldsmith. He was not only able to do it the same day but had it done in a couple of hours! My ring looks amazing and brand new! They even steam cleaned my wedding band while I waited to pick up the engagement ring! I highly recommend them, their staff is courteous and professional and they are super accommodating!

Starla was amazing! She helped my fiance and I pick out rings, and got them to us way before our ceremony! Highly recommend this company. Her attention to detail is great, and the follow through on the promises is beyond amazing! I will definitely send people here, and will come back in the future.

Sawyers is the best! I will not go to another jeweler. Leslie was perfect. She is very knowledgeable and took as much time as I needed to help educate me on all things related to the ring selection process. The end result was a ring that my fiancé loves. The experience has made me a lifetime loyal customer.

I had a jeweler that designed both my engagement ring and my wedding ring. My husband reached out to him to get great quality diamonds. For this I appreciate him however for maintenance, repair and service that is not exactly the type of person that is easily attainable. Today I noticed a very big problem with my wedding ring as the prong on my diamond was completely pulled back. I had 3 loose stones of my 18 stones. I looked on Yelp to find a great jeweler and found ER Sawyer with all 5 star reviews. I have been referred to another one but not only were they opened later but they did not have as many reviews as ER Sawyer. When I called it was 30 minutes before they open and I called anyways, someone picked up the phone and spoke with me about what was going on with my ring. Not only was she polite but she told me to come on in before they even opened. I came in and was impressed at the service before I even got there. Hey took my ring and put it under a magnifying glass with a large digital screen so I could see what it was that they were talking about. I didn’t have to wonder or think that they were pulling my leg on anything because I could see it. She showed me what was wrong and what they were going to do to fix it and how I can better take care of it. Since I was there and I wear all my jewelry all the time I had some loose clasps on my other jewelry. I went ahead and dropped them off as well because they have three jewelers on site they are able to get everything done for my ring and other stuff today. That’s great so I will have all my jewelry back for my 3 day weekend with my husband. I give them 5 stars and would refer them to anyone.

I can’t say enough good things about this business. Right after DOMA’s repeal, my partner and I put it into high gear to put together a wedding. We did not have a lot of money to spend on rings and were worried we would not find anything. We even considered just going to a stand in the mall (shudder) Enter Leslie. We sheepishly walked in, and she made us feel so comfortable and she was so warm. We looked at a wide range of rings in our price range, and after much flutter, ended up picking the same design. They were custom made and could not be more beautiful. Never once did we feel pressured to spend beyond our range. Leslie, you made this potentially anxiety provoking situation something exciting, fun and sacred. This is what good business is.

I LOVE THIS PLACE!!! I just got engaged on xmas and came in to have my ring changed a bit and sized, I had no idea about what size or what look but Leslie the lady who helped me made me feel SO comfortable and at ease I wont go anywhere else now. THANKS!

I recently got married and I had my wedding band custom made here. Morgan helped me through every step of the way. Very easy and quick process. Morgan is Professional and very quick at answering my questions. Very pleased with the way my wedding band came out. The diamonds are so sparkly. I would definitely recommend ER Sawyers for any jewelry needs.