Join Our Team

Join our growing team at E.R. Sawyer Jewelers and become a key part of delivering exceptional customer experiences in a client-focused environment.

What you’ll do:

• Drive sales by assisting clients with jewelry selections and purchases
• Build and maintain strong, long-lasting customer relationships
• Manage day-to-day store operations and ensure a welcoming environment
• Provide personalized service and product knowledge to clients
• Support merchandising and maintain an organized showroom

What you’ll have:

• Required: Previous sales experience
• Strong interpersonal and communication skills
• Confidence working in a client-facing role
• Ability to thrive in a fast-paced retail environment
• Spanish-speaking skills are a bonus

A critical operational role overseeing workflow, repairs, and inventory management.

What you’ll do:

• Maintain accurate, real-time inventory records across all systems
• Execute daily, weekly, and monthly cycle counts with exceptional attention to detail
• Receive, inspect, tag, and process incoming merchandise in accordance with brand standards
• Reconcile discrepancies and proactively identify root causes
• Partner closely with sales team to ensure floor stock accuracy and proper merchandise movement
• Oversee repair and custom jewelry workflow from sales team to bench jewelers
• Ensure efficient processes and timely completion of work and quality control all
• Shipping and Receiving

What you’ll have:

• Strong organizational and leadership skills
• Adaptability and problem-solving ability
• Experience with inventory control and workflow management a bonus
• The ideal candidate is a go-getter, outgoing, self-motivated, and professional.
• Must have excellent verbal and written communication skills, a high ability to multitask, pay attention to detail, and be solution oriented.
• Willingness to learn; work well with a team; collaborate with others
• Ability to analyze and propose solutions to problems
• Ability to work in a fast-paced, multi-project, and dynamic environment
• Excellent organizational skills; accurate and thorough
• Spanish-speaking skills are a plus

We’re expanding our appraisal team and need an experienced appraiser who can manage a high‑volume appraisal workflow while maintaining accuracy and professionalism.

What you’ll do:

• Perform comprehensive jewelry and gemstone appraisals for insurance, estate, and sales purposes
• Evaluate, identify, and grade diamonds and colored stones using standard gemological techniques
• Prepare clear, accurate, and timely formal appraisal reports and replacement-value estimates
• Photograph and document jewelry, maintain digital records, and enter data into appraisal systems
• Manage a fast-paced appointment and drop-off schedule while meeting turnaround targets
• Work collaboratively with sales, repairs, and leadership to support client needs and store operations

What you’ll have:

• Required: Graduate Gemologist (G.G.) degree from GIA (minimum)
• Previous professional jewelry appraisal experience (required), with a demonstrated ability to handle high appraisal volumes
• Strong gemological identification and grading skills; confident using microscopes, loupes, scales, and other tools
• Excellent written technical reporting skills and attention to detail
• Ability to prioritize, multitask, and deliver accurate work under time constraints
• Professional demeanor, strong communication skills, and client-focused attitude
• Comfortable working with appraisal software and digital photography

Perfect for someone eager to grow and apply their gemological education in a hands-on setting.

What you’ll do:

• Assist with jewelry appraisals and documentation
• Learn and apply practical appraisal techniques
• Maintain organized digital records and documentation for all appraisals
• Collaborate with the sales and leadership teams as needed
• Utilize gemological tools and technology provided by the store
• Assists in preparing customer appraisals including evaluating jewelry, researching replacement pricing, and documenting official appraisal
• Photograph jewelry

What you’ll have:

• Required: Completion of some coursework through GIA. AJP at the least.
• Strong interest in jewelry appraisal and gemology
• Willingness to learn and grow in a hands-on environment
• Attention to detail and professionalism
• The ideal candidate is a go-getter, outgoing, self-motivated, and professional.
• Must have excellent verbal and written communication skills, a high ability to multitask, pay attention to detail, and a positive attitude.
• Strong technical writing skills with attention to detail
• Comfortable working with laptops, documentation software, and gemological tools